Terms and conditions

Use of this website is subject to the following conditions:
The content of the pages of this website is for your general information and use only as it is subject to change without notice.
This website uses cookies to monitor your browsing preferences. If you allow the use of cookies, personal information may be stored by us for use by third parties.

Neither we nor any third party provide any warranty as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose.

We acknowledge that such information and materials may contain inaccuracies or errors, and we shall not be liable for any such errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we will not be liable. It is your responsibility to ensure that any products, services or information available through this website meet its specific requirements.

This website contains material that is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, feel and graphics. Reproduction is prohibited except in accordance with the terms of copyright, which forms part of these terms and conditions.
All trademarks used on this website that are not owned or licensed are acknowledged.

Unauthorized use of this website may result in a claim for damages and/or be a criminal offence.

This website may also contain links to other websites. These links are provided from time to time for your convenience to provide further information. These links do not imply that we endorse the site(s).

We assume no responsibility for the content of the website(s) linked to this website.

If canceled before 24 hours, the buyer will be refunded in full through the original payment method of the purchase.
Refunds will only be made through the original payment method used for the purchase

Refunds will only be made through the original payment method used for the purchase.
Refunds apply if ioagency.ae does not deliver the goods to the buyer at the shipping address/email/user dashboard.. For digital/virtual products purchased, refunds are applicable if, for any reason due to ioagency.ae, do not deliver the requested product to the buyer if the product is not valid.

Services are provided to you according to the pre-agreed period of time when purchasing the service, and it is subject to the agreement and the information included when ordering the service.

Digital or virtual products will be delivered to the user's registered email account and no physical delivery will be required unless the receipt is physically requested.

The user will be able to login to their registered account and download or view the purchased digital product
The user agrees and acknowledges that they have read the merchant, issuer or publisher description, restrictions, terms and conditions, and system requirements for any product prior to making a purchase.

Instructions and terms are available before the checkout page and are supported by links to the terms and conditions of the publisher, exporters or merchants.

Customers should carefully read the manual or "before use" instructions for each purchased product before using the product.